Please read them carefully as they affect your rights and liabilities under laws. If you do not agree to these Terms, please do not access nor use the AllBestBrands.com (hereinafter as – Website). If you have any queries regarding these Terms then please contact us. These terms and conditions are governed by the laws of the Republic of Lithuania and the European Union (EU).
These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
2. Intellectual Property Rights
Other than the content you own, under these Terms, AllBestBrands.com and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website.
You warrant that:
the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. Products purchased on this site are for private and domestic use only and are not for re-sale. You will notify us immediately of any changes to the personal information by contacting us or e-mail us: firstname.lastname@example.org
5. Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act of Lithuania and the EU.
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character.
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
8. Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no valid e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time*. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card, PayPal account or other payment method, or (ii) dispatch the goods to you or commence the services, whichever is the later.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
We reserve the right to cancel orders and/or suspend accounts.
You will assume the risk for the products once they have been shipped and/or delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified or other collection place (parcelshop, post office, etc.).
Make sure, which products can be imported to Your country before making a purchase from AllBestBrands.com. The customer must observe the import and customs regulations of the respective country.
We do not accept responsobility, if customs will not released the shipment due to Your ordered content inside it and/or absence of licenses, certificates or other necessary documents for customs clearance. Ofcourse, we will do everything on our power to help our customers in such cases. If customer decides to return the order back due to such reasons, please notice that the customer also has to pay the returning shipping cost and others potential costs like storage, clearance, documentation, liquidation, i.e., which can occur from shipping company, customs and others legitimate authorities.
Customers based outside European Union should know that their order can be subjected to VAT and/or import taxes. Customers take on full responsibility for customs charges depended on their location and shipment clearance from local customs.
10. Cancellation Rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that only European Union consumers are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.
If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.
11. Price, Payment and minimum order value
We reserve the right, however, to change prices at any time without a notice to you. All prices are shown with respective VAT rate depending on physical shipping address. Such addresses in EU will be taxable by VAT while addresses outside EU won’t be charged by VAT.
If your delivery address is within the European Union, no additional taxes will be charged to you. If your delivery address is outside of the European Union you may be subject to import duties and taxes (including VAT/sale tax of the country into which an order is coming), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.
Currently we have minimum order value of 15 EUR (incl. 21% VAT). It means that you have to buy products for 15 EUR or more, if you want that we proceed your order. We reserve the right, however, to change the minimum order value at any time without a notice to you
Please note that when shipping goods from outside Lithuania, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of Lithuania, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.
Payment can be made by any major credit, debit card, PayPal account or other payment method. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If payment is to be made via a credit card a pre-auth value will be held against the card until the card issuer validates the payment.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it by you or us. If the order cancelled and you have already paid for the goods, then you will receive a full refund.
You confirm that the credit, debit card, PayPal account or other payment method that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.
If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment. We will give you at least 48 hours’ notice in advance of any reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this email.
You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.
We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by e-mailing or calling our customer service.
12. Eligibility to Purchase
To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under Lithuania and the EU law you must:
- be 18 years of age or over;
- be minors between the ages of fifteen and eighteen years only with the consent of their parents, adoptive parents or guardians, unless they have self-employment or scholarship;
- be juridical entities;
- be authorized representatives of all the above;
- register your real name or company name, address, phone number, e-mail address any other details requested.
By offering to purchase goods and services, you have to meet the above conditions and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
13. Intellectual Property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights (AllBestBrands.com © 2017-2021, All Rights Reserved) and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
14. Limitation of Liability
Notwithstanding any other provision in the Terms, nothing in these Terms:
affect or limit your rights as a consumer under Lithuania and the EU laws; or will exclude or limit our liability for death or personal injury resulting from our negligence.
The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
- incompatibility of the Website with any of your equipment, software or telecommunications links;
- technical problems including errors or interruptions of the Website;
- unsuitability, unreliability or inaccuracy of the Website;
- failure of the Website to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.
The Website attempts to be as accurate as possible. However, the Website does not warrant that product descriptions, images (shapes, colours, etc.) or other content of any the Website Service is accurate, complete, reliable, current, or error-free. If a product offered by the Website itself is not as described, your sole remedy is to return it in unused condition. The Website reserves the right to send the same or very similar product in different language of packaging and in different packaging of weight (general net weight would be the same or bigger) than it was shown originally.
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
17. Entire Agreement
These Terms form the entire basis of any agreement reached between you and us.
18. Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Lithuania and the EU and any disputes will be decided only by the Lithuania courts.
Alternative resolution fos disputes
The EU Commission provides the following link to the ODR platform: https://ec.europa.eu/consumers/odr. This platform should help to entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between sellers and buyers. AllBestBrands.com is able, but is not obliged to use ADR entities to resolve disputes with buyers.
19. Food Products
All products are individually dated to ensure the products are consumed when they are at the best. We can ensure you that in most cases you will receive food products, which expires in 3 or more months
Customers should be aware that all our sweets are manufactured and packaged in environments in which nuts may be present and therefore cannot guarantee that any sweets supplied are free of nuts and nut traces. Please note that ingredients provided are those from manufacturers’ packaging and lists and are therefore as accurate as those available from sweet manufacturers, we therefore cannot be held responsible for their content.
In order to ensure our customers receive the best level of service and are happy with our food products, we offer a comprehensive returns policy in the unlikely event that you are not satisfied with the delivered food products. Please note that the following returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds. Also please be aware that we cannot be held responsible and provide refunds/exchanges on stock affected by circumstances beyond our control. This includes damage and neglect after goods are received, goods being stored in climatic conditions such as extremes of temperature that can affect some items – items often stick together or alter appearance slightly, but will taste the same and damage by third parties. In addition please be aware that during the hot summer months goods in transport can be effected by the heat so be aware that delicate items such as chocolate may not always look as intended, but they will of course still taste as good as ever.
Should you wish to return an item for any reason please notify us within 48 hours of receipt of your order of any part that is unsatisfactory. In order to arrange a return, please contact us and inform our customer service team of your order number, the item you are returning and the reason for the return.
We will then reply with a unique returns authorisation number and the address you need to send the item to.
You’ll need to package the item securely and include:
- Your order number
- The returns authorisation number
- Whether a replacement or refund is needed
- The reason why you are returning the item.
Goods returned should be in their original condition and packaging in which they arrived, along with a copy of the invoice or packing slip.
Once received items will be checked and refunds on goods and postage arranged where suitable. We cannot issue refunds on simply unwanted goods due the perishable nature of goods on sale.
20. Risk of loss
All purchases of physical items from AllBestBrands.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Still, we commit to our customers to provide comprehensive help in such situations.
You must check the condition of the parcel at the time of delivery. If you are dissatisfied with the condition of the item, you have the right not to sign the bill of lading and return the item. Once you sign the bill of lading, we are not responsible for the condition of the item, i.e. external defects (other than factory defects) and equipment defects.